Golden makes volunteering easier and more exciting than ever before!
We recognize that there are several groups that want to register together. Instead of having to enter you and your groups information over and over again - we bring to you - the Teams feature!
The Teams feature provides you with an option to pre load guests so that you can do a bulk registration with the guests, saving you valuable time. Please read further to see how to create and use teams as a volunteer. If you wanted to see more about Custom Reservations, or adding guests not as a team, please click the links.
Teams is a way to pre-load a list of you and your guests. This is great for...
- Families that volunteer together
- Groups of work colleagues
- Or any other group who will volunteer together!
Creating Teams
Here are some very fast and easy to follow steps on how to create a Team and add the guests.
- Sign into volunteer portal
- Select profile in upper right hand corner and select the “Teams” option
- Use the "Create Teams" option to start create a Team name
- Use the "Add Team Members" option and you will be prompted to enter guest details
Side note: you can also create a team during registration. When adding guests, you will be asked if you want to create a team with these guests!
Where to find Teams options
How to create a new Team
Adding new Team members
Example of entering guest information
Using Teams When Registering
Once you have your team created, you can very simply add your whole team by clicking the Add Guests option on the Opportunity page and use the bottom option on the menu you encounter to add your team.
Note: If the Opportunity does not have enough space to accommodate all of your guests you will not be allowed to select the Team. The option will be greyed out in this case.
The last thing to do is to use the Sign Up button and enjoy the Golden Moments with your Team!
Frequently Asked Questions:
Question: "What if there is a child? How is consent handled?"
- Answer: if one of the guests is a child, you will be asked if you are the legal guardian. If you are, there is no need to go through consent. If you are not the guardian, you will be asked to provide a consent email address and that guardian must acknowledge before the child is signed up for the volunteer Opportunity
Question: "What if someone needs to cancel? Do we all get cancelled?"
- Answer: Of course not! You can individually cancel registration by referring to the registration confirmation emails that were received.
Question: "If I did not create the Team, how can I see if I am in one?"
- Answer: In the "How to create a new Team" screenshot above, beneath the table of created Teams there is also a table that shows if you are included in a Team